For Insurance Adjusters & Carriers
A restoration partner adjusters can rely on
We've been routing claims with regional adjusters for years. They keep coming back because we deliver on the things that matter to your work: speed, documentation, communication, and consistent claim outcomes.
Built for the way you work
1-Hour First Contact SLA
We commit to first customer contact within 60 minutes of claim assignment, every time. You'll see the timestamp in our reporting.
Xactimate-Compatible Reporting
Our estimates and documentation are formatted for direct integration with Xactimate, XactAnalysis, and ContentsTrack.
Photo Documentation Throughout
Before, during, and after photos for every restored item. Available on demand throughout the claim lifecycle.
Predictable Claim Outcomes
Our 98% restoration success rate on textiles and high recovery rates on electronics give you predictable claim costs.
Direct Adjuster Communication
You get real updates from real people. We don't make adjusters dig through portals to find status.
On-Site or At Our Facility
Pack-out, pack-back, on-site treatment, or facility-based restoration. We adjust to what makes sense for the loss.
What you can count on
We track our SLAs internally and report against them. Here's what we commit to.
- First customer contactWithin 1 hour of assignment notification
- On-site assessmentWithin 24 hours of acceptance for non-emergency claims; same-day for emergency
- Emergency clothing returnWithin 24 hours of pack-out
- Initial inventory and estimateWithin 5 business days of pack-out completion
- Status updatesAt minimum, weekly while claim is active. Real-time on request.
Why adjusters route to CRDN of Denver
Most regional restoration companies lose adjuster trust over the same things: missed deadlines, surprise costs, poor communication, and inconsistent documentation. We built our operation specifically to avoid all four.
Our internal task tracking system makes sure no SLA gets missed. Our Xactimate-compatible reporting fits directly into your existing workflow. Our 100% in-house operation means there's no mystery about where your insured's belongings are. Our documentation gives you the evidence you need to support claim decisions.
When you route a claim to us, you're routing it to a team that understands the insurance side of the work, not just the cleaning side.
Trusted by major carriers
We partner with major insurance carriers and are an approved vendor across most regional networks.
Approved vendor for State Farm, Allstate, Travelers, American Family, USAA, and other major carriers. Full carrier list available on request.
How to route a claim
Submit through Xactimate
Use the standard XactNet referral process. CRDN of Denver appears as an option for textile, electronics, art, and content restoration.
Or call us directly
Direct line for adjusters: (placeholder phone). We'll take the claim details over the phone and confirm intake within minutes.
Or use our online form
Submit claim details through our online form. We'll respond within 1 hour during business hours and within 2 hours after-hours.
Let's talk partnership
Whether you're routing a single claim or considering us as a preferred vendor, we'd like to talk. Get in touch and Brad or Andrea will respond personally.